Legal notice

Seller:  BENZOOKAPI STORE
Representative:  Junichi Okamura
Location:  7th hayama building 3F, 1 Chome-36-2 Shinjuku, Shinjuku ward, Tokyo 160-0022
Phone number:  +813-3355-3000
E-mail address:  contact@benzookapi.com

Selling price:

It will be displayed on the screen during the purchase process. Consumption tax is shown as internal tax.

Fees other than the price of the product:

Shipping fee described here. https://www.printful.com/shipping

Payment method and time of payment:

Credit cards and other payment methods provided by the company that handles payment for purchases on your behalf.

Time of delivery of goods:

We will ship within 14 business days from the date of order.

Method of delivery of goods:

Described here. https://www.printful.com/shipping

Returns, Defective Goods, and Cancellation:

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at contact@benzookapi.com with photos of wrong/damaged items and we’ll sort that out for you.

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at contact@benzookapi.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

Return Policy: 

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at contact@benzookapi.com!

See also: https://benzookapi.com/policies/refund-policy